A missing or failed download
Send the email address you used at checkout. We'll find your purchase and send the planner directly.
Contact
Get in touch
Last updated 15 August 2026
Softly Wired is a small independent operation. Email is the fastest way to reach us, and we usually reply within two business days.
Email us
info.softlywired@gmail.comIf your message is about a purchase, include the email address you used at checkout so we can find it quickly.
What we can help with
An incorrect or corrupt PDF
Tell us what looks wrong and which paper size you downloaded. We'll regenerate it or refund you.
Refunds and billing
We offer a 30-day money-back guarantee. Payments are handled by Paddle, our Merchant of Record.
Questions about the planner
How personalization works, how to use a module, or whether it's the right fit — ask away.
Privacy requests
Access, correction or deletion of the data we hold about your purchase.
Who you are contacting
Softly Wired is the trading name of Johan Bengtsson, an individual seller (sole trader), Borås, Sweden. Email is our contact method for all customer service, billing and privacy requests: info.softlywired@gmail.com. Payments are processed by Paddle.com, the Merchant of Record for all orders.
A note on scope
Softly Wired makes practical planning tools. We can't give medical, psychological or diagnostic advice, and we can't tell you whether you have ADHD — for that, please speak to a qualified professional.
See also our Refund Policy, Terms and Privacy Policy.